You have entrusted Superior Hearing Solutions with personal information. We are committed to maintaining your right to privacy and have established policies and procedures regarding the way we treat your personal information.

What information we collect?

Your patient file contains the following personal information: your name, address, telephone number, date of birth, family physician and third party hearing loss claim or file number (if applicable). We collect ONLY the information needed for us to provide the quality hearing services you deserve.

How we use your information?
  • To identify you.
  • To meet legal and regulatory requirements.
  • To improve our services to you.
  • From time to time, we may send you information about products and services we offer, which may be of interest to you. You can withdraw your consent at any time by contacting us.
How we ensure the security of your personal information?

Electronic, physical and procedural measures have been taken to ensure the security and safety of your personal information. Access to your personal paper file is strictly limited to staff of Superior Hearing Solutions. Electronic records are kept on our computers protected by passwords and firewalls.

When do we disclose your personal information?

We do not transfer, sell or otherwise disclose your personal information to any third parties without your consent except as required for the purposes of administering your hearing services and providing information requested from authorized government organizations (i.e. Alberta Aids to daily Living, Veterans' Affairs, WCB and RCMP).